Terms of Sale

1. About Studio 3003BC

Studio 3003BC is a fragrance development and manufacturing business offering services including fragrance formulation, product development, packaging, sourcing and private-label manufacturing.

Our website primarily serves as an informational and marketing platform. We do not sell physical products directly through this website.

We may offer paid consultations, advisory sessions and other professional services that can be booked online.

Legal Entity: 3003BC Lifestyle Private Limited

Registered Address: 22, Infocity 2, Sector 33, Gurugram, Haryana – 122018, India

GSTIN: 06AAGCK3680D1ZO

Website: https://studio.3003bc.com

Email: market@3003bc.com

Telephone: +91 124 440 8855

2. Website Information and Enquiries

The information provided on this website is intended to help businesses, entrepreneurs and prospective clients understand our capabilities, processes and services.

Submitting an enquiry, requesting a quotation or contacting our team does not create a contractual obligation for either party.

Any fragrance development, manufacturing, sourcing or other commercial project will be subject to a separately agreed proposal, quotation, purchase order or service agreement.

Information regarding manufacturing timelines, minimum order quantities, indicative costs and development processes is provided for general guidance and may vary according to project requirements.

3. Paid Sessions and Consultations

We offer professional advisory sessions designed to help entrepreneurs and businesses understand fragrance development, product positioning, manufacturing feasibility and related commercial considerations.

Depending on availability, sessions may include:

• Consultation: A one-to-one discussion about your fragrance idea, budget, product development requirements and proposed launch.

• Launch Planning: A structured series of advisory sessions covering positioning, fragrance direction, packaging, costing and launch considerations.

• Scent Discovery: An in-person studio experience exploring fragrance accords, scent directions and product development possibilities.

The duration, format, fees and specific deliverables of each session will be communicated at the time of booking.

Our sessions provide professional guidance and recommendations based on our experience. They do not guarantee commercial success, manufacturing feasibility, regulatory approval or any particular business outcome.

4. Bookings and Confirmation

A session booking is confirmed once:

1. You select an available session and appointment slot.

2. You provide the necessary contact and booking information.

3. Any applicable session fee is successfully paid.

4. You receive a booking confirmation from Studio 3003BC.

We may contact you to clarify your requirements or arrange a suitable alternative time where necessary.

If we are unable to honour a confirmed booking, we will offer an alternative appointment or a full refund of the amount paid.

5.Session Fees, Taxes and Payment

Session fees are displayed in Indian Rupees (INR), unless otherwise specified.

Applicable taxes, including GST, will be disclosed before payment confirmation.

Payments may be processed through authorised third-party payment service providers.

We do not intentionally store complete credit or debit card information on our website.

If an incorrect session price is displayed due to a genuine technical or administrative error, we will contact you before providing the service. You may accept the corrected price or cancel the booking for a full refund.

No additional payment will be collected without your consent.

6. Cancellations, Rescheduling and Refunds

We understand that plans may change.

You may request cancellation or rescheduling by emailing market@3003bc.com with your name, booking details and preferred alternative date, if applicable.

The cancellation and refund conditions applicable to a paid session will be disclosed before payment and confirmed with your booking.

Rescheduling: Requests are subject to availability and any conditions disclosed at booking.

Cancellation by Studio 3003BC: If we cancel a confirmed session and cannot offer a mutually acceptable alternative, we will issue a full refund.

Technical Interruptions: If a virtual session cannot be completed because of a material technical issue attributable to us, we will offer a replacement session or an appropriate refund.

Completed Sessions: Fees for sessions already delivered are generally non-refundable for a change of mind, without affecting any statutory rights or remedies for deficient services.

Approved refunds will be processed through the original payment method in accordance with the refund timeline communicated at booking and applicable law.

7. Session Fee Credit Towards Development

Where expressly offered as part of a session booking, the session fee may be credited towards a subsequent fragrance development project commissioned with Studio 3003BC within six months of the session date.

Such credit:

• Applies only to eligible development services directly contracted with Studio 3003BC.

• Is subject to the scope and commercial terms of the subsequent project.

• Cannot ordinarily be redeemed for cash or transferred to another customer.

• Does not, by itself, guarantee acceptance of a manufacturing or development project.

The applicable credit amount and redemption conditions will be communicated at booking.

A customer's statutory entitlement to a monetary refund will not be replaced by development credit without their agreement.

8. Participation and Professional Conduct

We ask participants to join scheduled sessions on time and provide accurate information about their requirements.

Participants are expected to behave respectfully towards our team and other individuals present at the studio.

We reserve the right to discontinue a session where a participant engages in abusive, threatening, unlawful or seriously disruptive behaviour.

Where a session is discontinued, any refund decision will be made reasonably, taking account of the circumstances and applicable law.

For in-person appointments, visitors must follow reasonable studio safety and access instructions.

9. Confidentiality and Business Ideas

We recognise that prospective clients may share commercially sensitive information, ideas and business plans during consultations.

We will treat information identified as confidential with reasonable care and use it for the purpose of evaluating or delivering the requested services, subject to applicable law.

Where more detailed confidentiality protection is required, a separate Non-Disclosure Agreement (NDA) may be agreed between the parties.

Sharing an idea, concept or business proposal during an enquiry or consultation does not automatically transfer intellectual property rights to Studio 3003BC.

Similarly, a consultation does not automatically transfer ownership of our existing formulations, technical processes, proprietary methods or other intellectual property to the participant.

Ownership, licensing and use of intellectual property arising from any subsequent development project will be governed by a separate written agreement.

10. Professional Advice and Information

The information available on our website, including articles, guides, pricing illustrations and consultation discussions, is intended for general business and educational purposes.

While we endeavour to provide accurate and useful guidance, actual fragrance development costs, timelines, manufacturing quantities, technical requirements and regulatory obligations depend on individual project circumstances.

Indicative figures and projections should not be treated as guaranteed outcomes.

Clients should obtain independent legal, financial or regulatory advice where appropriate.

Any measurable claims about our capabilities, experience or performance are intended to reflect our records and supporting information, and should be understood in the context in which they are presented.

11. Website Content and Intellectual Property

Unless otherwise stated, the content on this website, including text, photography, graphics, designs, case studies, logos, articles and original creative materials, is owned by Studio 3003BC, 3003BC Lifestyle Private Limited or the relevant rights holders.

You may view and share links to publicly available website content for lawful, personal or informational purposes.

You may not reproduce, republish, commercially exploit or modify protected website content without prior written permission, except where permitted by applicable law.

Third-party trademarks, brand names and logos appearing on the website remain the property of their respective owners.

12. Website Availability and External Links

We aim to keep our website accessible and its information accurate.

However, we cannot guarantee uninterrupted access or that the website will always be free from technical errors.

We may update, modify or temporarily suspend website features for operational, security or maintenance reasons.

Our website may contain links to third-party websites, scheduling services or payment platforms.

Those services operate under their own terms and privacy policies. We are not responsible for the independent content or practices of third-party websites, except to the extent required by applicable law.

13. Limitation of Liability

Studio 3003BC provides its website content and advisory services with reasonable professional care and skill.

We do not guarantee that participation in a consultation will result in a successful business launch, product development agreement or particular commercial outcome.

To the extent permitted by applicable law, we are not liable for indirect or consequential commercial losses that are not reasonably foreseeable.

Nothing in these Terms excludes or restricts liability for fraud, wilful misconduct, deficiency in services, or any liability or consumer right that cannot lawfully be excluded or restricted.

14. Privacy and Personal Information

We may collect contact information, business details, appointment preferences and other information necessary to respond to enquiries and provide booked services.

Personal information will be handled in accordance with our Privacy Policy and applicable Indian data protection laws.

For more information, please refer to our Privacy Policy available on this website.

15. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, website operations or applicable law.

Any revised Terms will be published on this page with an updated effective date.

Changes will apply prospectively and will not retrospectively alter the agreed conditions of an existing confirmed booking unless required by law or mutually agreed.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

Any disputes arising from the use of this website or services provided through it shall be subject to the jurisdiction of the competent courts in Gurugram, Haryana, subject to applicable statutory consumer rights and jurisdictional requirements.

We encourage visitors and clients to contact us first so that concerns can be addressed promptly and fairly.

17. Customer Support and Grievance Redressal

For enquiries, booking assistance, cancellation requests, refunds or complaints, please contact:

Studio 3003BC

3003BC Lifestyle Private Limited

22, Infocity 2, Sector 33, Gurugram, Haryana – 122018, India

Email: market@3003bc.com

Phone: +91 124 440 8855

Grievance Officer

Name: Sujata

Designation: Grievance Officer

Email: market@3003bc.com

Address: 22, Infocity 2, Sector 33, Gurugram, Haryana – 122018, India

We will acknowledge receipt of consumer complaints within 48 hours and aim to resolve them within one month of receipt, in accordance with the applicable Consumer Protection (E-Commerce) Rules, 2020.

These provisions do not restrict the right of any consumer to approach an appropriate consumer protection authority or other competent forum.